The AYEYE Support Buddy app is a private support, training and communication platform designed exclusively for authorised users within the AYEYE network.
The app brings together franchisee onboarding, training, progress updates, support and communication with AYEYE Head Office in one convenient place.
Access is restricted to authorised users, including:
The app is not available for general public use and an account cannot be created without appropriate authorisation.
If you are an authorised user and are experiencing difficulty accessing or using AYEYE Support Buddy, our support team can help.
We can assist with:
Email: support@ayeye.co.uk
Telephone: 01206 625037
When contacting us, please provide your name and, where applicable, your franchise or organisation details. Please never send your password or login credentials by email.
Your AYEYE Support Buddy account is personal to you.
Login details must not be shared with another person, including another franchisee, employee, colleague or third party, unless expressly authorised by AYEYE Head Office.
If you believe somebody else may have gained access to your account or login details, please contact AYEYE Support as soon as possible.
Information, training materials, videos, documents, systems, resources and other content made available through AYEYE Support Buddy are provided for authorised AYEYE users only.
Unless expressly authorised by AYEYE, app content must not be:
Access to the app does not grant ownership of AYEYE training materials, systems, intellectual property or other proprietary content.
AYEYE reserves the right to suspend or withdraw access where an account is being misused, shared without permission or used in breach of the applicable franchise, training or other agreement.
If you have forgotten your login details or can no longer access your account, please contact:
For security purposes, we may need to verify your identity before restoring or changing access to an account.
If you experience a technical problem, please include as much information as possible when contacting support, including:
Please do not include passwords or other sensitive login credentials in screenshots or support messages.
Email: support@ayeye.co.uk
Telephone: 01206 625037
AYEYE Support Buddy is a private application for authorised AYEYE users and is not intended for general public use.